Does HP want to refill its own cartridges?

The answer might surprise you (a bit).

I’ve found an interesting article about HP and its view on recycling and refilling toner cartridges for printers.

On a tour round one of HP’s facilities, the article’s author has an interesting exchange with two officials that and, given they’re representatives of a multinational, appears to be quite frank.

It makes sense that ink manufacturers would want customers to only buy new, official, products, not third-party or refilled cartridges.  But it seems like that the stumbling block for HP (and maybe other printer makers) is one of quality and customer experience, rather than principle.

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